Technology Engineering Graduate – Lisbon

The Technology Function At a Glance:

The collective goal of Hiscox’s Technology function is to drive competitive advantage through the use of tech.  We design, build, and maintain top-tier, innovation solutions that are sustainable, resilient and inclusive.  We do this by understanding the current and future needs of our customers to create market-leading propositions, as well as ensuring every department in the business is fully tech-enabled.  Our tech function is full of talented and motivated individuals, and we have a key focus on the growth and development of our people.

Whilst we are continually innovating and driving new initiatives into our product teams, some of the larger efforts that we are currently working on include:

• The deployment of new security and threat management software alongside the creation of a cyber fusion centre.
• A number of different Artificial Intelligence initiatives working in partnership with both Google and Microsoft.
• The build out of a global portal framework to replace our customer facing digital interfaces.
• The enhancement of our Databricks footprint to modernise our data stack.
• The delivery of a new virtual desktop solution.

 As a Technology Graduate you can expect to:

• Make a real contribution to the team you’re in, working on challenging projects and doing meaningful work that contributes towards our business strategy
• Build an understanding of how a modern technology function works, what the different roles are, and how to map out a career path for future
• Gain a solid grounding in all the soft and hard skills needed to transition into a more senior role at the end of the graduate scheme
• Partner with key stakeholders across the business, building professional relationships and an understanding of the whole business
• Build on the skills and technical knowledge you have gained from university, with full support for relevant qualifications and accreditations and LinkedIn Learning subscription so you can take ownership of your development
• Receive on-the-job training as well as a structured learning programme (in-person and virtual) ranging from technical knowledge to leadership skills
• Be part of an international graduate cohort, gaining a global network of peers across the business
• Receive support and guidance from your local team, our Early Careers team, and your Grad Buddy

Your Rotations Explained:

On our Technology Engineering Graduate Programme, you will spend time in three different areas within our Technology function. This will enable you to develop a fundamental understanding of how our Technology function operates, and the different roles each team has to play.

We anticipate your rotations will take place in the following areas:

Software Development (Europe)

The Europe Technology team, based in Lisbon, is currently spearheading a major technology transformation across all our regions. By joining this dynamic software engineering environment, you will work with leading technologies such as Azure, OutSystems, Python, and more to design and build scalable and reusable software systems that align with our strategic goals. This role offers the opportunity to develop hands-on expertise in software development, contribute to key projects, and collaborate with cross-functional teams across European regions, including Germany, France, Benelux, Iberia, and Ireland.

What you will be involved in:

• Designing and implementing software solutions that meet business needs and technical requirements
• Understanding business requirements and help refine into development tasks and estimate their complexity
• Building scalable, maintainable and reusable systems using best practices in software development
• Implement new developments and improvements within our Integration and API layer domain using Azure stack
• Improving stakeholder engagement skills and learning to communicate technical concepts to a non-technical audience

Network Engineering (Technology Services)

From robust infrastructure management to network and security implementations, the Technology Services Network Engineering team ensures the seamless and secure operation of our on-premises and public cloud critical network systems. They are skilled in designing, implementing, and maintaining complex network architectures, troubleshooting intricate connectivity issues, and optimising network performance to meet evolving business demands. With their expertise in network protocols, hardware, and security best practices, the network engineering team enables Hiscox to maintain a reliable and high-performing IT environment.

As a Network Engineer on our team, you will work alongside skilled professionals responsible for the design, implementation, and maintenance of our network infrastructure. You will work closely with other IT teams to ensure network reliability, security, and performance. You will be tasked with changes to our network infrastructure and associated technologies, troubleshooting network outages, and working with security measures to protect our data and systems.

What you will be involved in:

• Design, implement, and maintain robust network infrastructure: Including configuring routers, switches, firewalls, and other network devices to ensure seamless connectivity and optimal performance.
• Collaborate with IT teams and stakeholders: Work closely with other business teams and other IT professionals to understand network requirements and deliver effective solutions.
• Optimise network performance and scalability: Utilise network monitoring tools and techniques to identify bottlenecks, troubleshoot issues, and ensure the network can handle increasing demands.
• Troubleshoot issues: Diagnose problems and recommend solutions to minimise downtime.
• Implement and maintain network security measures: Configure and manage firewalls, intrusion detection systems, and zero trust services to protect our network from unauthorised access and threats.

Platforming Engineering (Group Enterprise Systems)

The GES DevOps team is at the forefront of building and maintaining critical platforms in Azure, supporting services across the UK. You'll be joining a dynamic platform engineering environment where you'll work with leading technologies like Azure, Azure DevOps, Terraform and more to drive automation, streamline infrastructure, and meet our business’ technology needs. You'll have the chance to collaborate with cross-functional teams, contribute to key projects, and develop hands-on expertise in cloud infrastructure and continuous integration/continuous delivery (CI/CD) pipelines.

What you will be involved in:

• Assisting in the design and development of Azure-based infrastructure using tools like Terraform and PowerShell.
• Working on the deployment and management of CI/CD pipelines within Azure DevOps.
• Collaborating with software engineers, data teams and QA to ensure smooth integration between platforms and services.
• Contributing to the implementation of security best practices and governance across cloud environments.

 Is this Opportunity for You?

• Are you someone who is curious about how a business works and how technology is changing the world we live in?
• Do you have experience writing code or building models in one or more platforms/languages?
• Are you eager to learn and try new things?
• Are you able to communicate effectively with a diverse range of individuals, with the drive to partner with key stakeholders across the business?
• Do you have an analytical mindset and enjoy solving problems?
• Do our core values (Courage, Ownership, Human, Connected, Integrity) resonate with you?
• Do you have the courage to ask questions, challenge the way things are done and put your own ideas forward?
• Do you have Fluent business English speaking skills, strong numerate and strong interpersonal skills?
• Permission to work in Portugal is required.

Why Hiscox?

We believe that it is our humanity that sets us apart from other insurers. We take pride in understanding people and their lives at real depth. We look at what makes them different, not what makes them the same.

Our world-class underwriting enables us to be a specialist that properly gets under the skin of the people it protects instead of an insurance generalist who never goes more than skin deep.

When it comes to claims, our reputation for claims handling is second to none. We see the human pain that comes with a claim and we go above and beyond to make things right.

We forge deep and trusted relationships with our broker partners. We speak to our customers like people, not like robots. And we take real care of our staff.

It all adds up to a business that truly sees the people behind the policy: a business with strongly held values and a unique ‘soul’ that makes Hiscox a place to work like no other.

We want to invest in your long-term future at Hiscox, from the start. You will join on a permanent contract and at the end of the programme (April 2027), you will have the opportunity to move into a Technology role within either our Group Technology function or one of our business units at Hiscox.